Concerns and Complaints

Whilst we do everything we can to provide a positive environment for your child, we recognise that there may be occasions where you are dissatisfied with aspects of the school.

For further guidance please see the Complaints Policy

The Difference between a Concern and a Complaint.

A concern is an expression of worry or doubt over an issue considered to be important for which reassurances are sought.

A complaint is a formal expression of dissatisfaction, specifically about actions taken or a lack of action.

To report a Concern you can do so by following the link below.

Parent Concern Form

To make a Complaint you can do so by following the link below.

Parent Complaint Form

Eastbrook School is an Ofsted rated Good, all-through school in the London Borough of Barking and Dagenham and is part of the Barking Abbey family. Founded in 1933, Eastbrook has a well-established history of serving the local community, with many generations of families attending as students and even joining as staff. The primary school opened in 2016 and is growing in size year on year. The secondary school transferred into new, state of the art buildings in 2017, benefiting from purpose-built specialist learning environments with industry level resources and outstanding access to green outdoor spaces.

Eastbrook is a thriving and growing community school, welcoming students from a broad range of backgrounds, culturally, economically and in terms of need.

Eastbrook School: PROUD TO BE